Welcome to our FAQ section! Here, you’ll find answers to common questions about Laila Handmade Gifts. If you have any other inquiries, feel free to reach out!

1. What types of products do you offer?

We offer a variety of handmade gifts, including custom home décor, personalized keepsakes, and unique accessories. Each item is crafted with love and attention to detail.

2. How can I place an order?

You can place an order directly through our website. Simply browse our collection, select your desired items, and follow the checkout process.

3. What payment methods do you accept?

We accept major credit cards, PayPal, and other secure payment options. All transactions are processed securely.

4. How long will it take to receive my order?

Processing times typically range from 3-5 business days, depending on the product. Shipping times vary based on your location and chosen shipping method. You will receive a tracking number once your order ships.

5. What is your return policy?

We accept returns on unused items in their original condition within 30 days of delivery. Custom items are non-returnable unless damaged. Please refer to our Return Policy for more details.

6. How can I track my order?

Once your order has shipped, you’ll receive an email with tracking information. You can also visit our Order Tracking page and enter your order number to check the status.

7. Do you offer gift wrapping?

Yes! We offer gift wrapping options at checkout for a small additional fee. Just select the gift wrap option when placing your order.

8. Can I customize my order?

Absolutely! Many of our products can be personalized. Look for customization options on the product page, or contact us for special requests.

9. What should I do if my item arrives damaged?

If your item arrives damaged, please contact us within 7 days of delivery. We will work with you to resolve the issue, whether through a replacement or refund.

10. How can I contact customer service?

You can reach our customer service team by emailing amagdy21@hotmail.com or calling +20 15 52222358 We’re here to help!

Thank you for visiting our FAQ section! We appreciate your support and look forward to serving you!